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Welcome to Be One Homes

A female Be One Homes colleague wearing a light blue Be One Homes-branded jumper. She is leaning against a door frame and is smiling at the camera.

Welcome to Be One Homes

We own, manage, and maintain around 19,000 properties and offer a range of support services. These are available to our tenants, and some are available to other residents living in our communities.
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Important update: allpay payments are moving to allpayments

allpay is upgrading its service to a new platform called allpayments. The current allpay app and the allpay online payment website will no longer be available after 11 May 2026.
A key being inserted into a keyhole on a front door.

Look for a home

Get details on the different ways you can rent or buy a property from us, along with your options if you're thinking about moving.
Male repairs operative stood outside the front door of a Be One Homes property.

Need to report a repair, or something else?

We're here to help. Get more information on how to report a repair (including emergency repairs and damp and mould-related issues), antisocial behavior, and safeguarding concerns. You can report an emergency repair or antisocial behaviour at any time.
A male staff member looking at a computer monitor.

See our opening times and contact details

See our main contact details, opening times, details on how to make a complaint, compliment, or suggestion, and more.
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Our UCAN centres can help with a little bit of everything

They offer free support with job searching and training, internet and computer access, social activities and community groups, housing and benefits advice, health and wellbeing services, money management, and much more.
A male Be One Homes colleague driving one of our work vans. He is wearing a blue Be One Homes fleece.

Concerned about damp and mould?

We're committed to providing safe and healthy living conditions for our tenants. Our dedicated webpage includes advice preventing and dealing with damp, along with details on what we'll do if you report it to us.
A Be One Homes colleague sat at her desk. She is looking to her right as she smiles at another colleague who isn't visible in the photo.

Careers with Be One Homes

Want to make a difference as part of an organisation with strong social purpose? Learn more about what it's like to work for us and see our current vacancies.
A person sitting at a table with craft materials, looking toward the camera. Behind the person is a bright red display board filled with photos and information about community projects.

Your questions, answered

Can't find what you're looking for? Tap for answers to all sorts of questions about housing, your tenancy, repairs, safety, how we're run, ways we can help, your rights, and more.
Two female Be One Homes colleagues talking to one another. They are wearing blue Be One Homes fleeces.

We're here to help with more than just housing

We can support you or someone you care about with money and debt, accessing benefits, living independently, finding work and/or training, and safeguarding. Just ask.
Our CEO, Noel Sharpe, speaks to a customer at his front door. Noel is holding a clipboard to record customer feedback.

Learn about your rights as a social housing tenant

Learn about the rights you have as a tenant and how to make them work for you.
The side of a Be One Homes Careline van. The car has our multicoloured 'brand thread', the Careline logo, and the Be One Homes phone number and web address.

Careline: support to live independently, 24/7, 365 days a year

Our Careline community alarm service currently helps around 7,000 customers to live independently in their own home, whether they're an owner occupier or tenant.
The main communal garden area of our Lever Gardens Court extra care scheme in Little Lever, Bolton.

Staying safe in your home and/or building

Our Home and Building Safety Hub includes important information and handy advice on topics such as fire, energy, water, and more.
The ground floor lounge area of our Lever Gardens Court extra care scheme in Little Lever, Bolton.

Your guide to housing terms

Whether it’s service charges, choice‑based lettings, or home adaptations, our A to Z glossary breaks down housing terms in easy, jargon‑free language. It also includes signposts to more information on our website where possible.

Our latest news:

Keep an eye on our latest news for updates on our services and your tenancy, new initiatives, community activities, and more. This list shows the latest three news stories.

Promotional image for the Youth Scrutiny Open Event on Monday 18 May 2026, 3pm. A text-based alternative containing the information in this poster is available in the accompanying article.

Aged 18 to 28 and living in one of our properties? This is for you:

Our Youth Scrutiny Open Event is your opportunity to get involved with having a real say in decisions that affect your home and community.
A close-up shot of the signage outside our new Careline control room based at our main Valley House office.

Careline is moving to Valley House on 12 May 2026

From Tuesday 12 May, our Careline colleagues will be moving to a brand new, custom-built control room based in our main Valley House office. This new space will allow our Careline colleagues to work more closely with other teams and continue providing the same high-quality service. Read on for details.
Image of the front of 10 Ashworth Lane, Bolton, Lancashire BL1 8RA.

We currently have six properties for sale in Bolton and Burnley (via auction)

Read on for further details and auction links for these properties.

We're here if you need us:

We can support you or someone you care about with money and debt, accessing benefits, living independently, finding work and/or training, and safeguarding.

Tap the button below to see some of the main ways we could support you. As always, you can tap here to contact us if you’d like to know more or aren’t sure.

A female colleague from the Careline Team standing in a well-lit corridor, wearing a blue Be One Homes jumper and holding her hands together in front of her.